Finding a friendly managed IT provider is one thing--finding a friendly, secure, and reliable managed IT provider is another. Here's how to make sure you end up with a tech partner who's always got your back!
Asking the Right Questions
Security is a huge must when it comes to managed IT, but the truth is that different providers have different approaches--if they have an approach at all. You might not even realize that your provider is security-clueless until it's too late.
So how can you tell a savvy, secure managed IT provider from a well-meaning but unhelpful one?
Simple: you ask the right questions!
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"How do you handle security?"
This question helps make sure you get off on the right foot. It's quick and simple, but it will give you a good idea of whether a provider is dedicated, reliable, and security-savvy. If you get brushed off, then you know you're in the wrong place.
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"Do you have live, 24/7 threat detection?"
Threat detection is like a loyal little "watchdog" for your company, constantly looking out for any red flags or potential issues. If a managed IT provider can't explain exactly how their live threat detection works and reassure you that it's active and reliable 24/7, then it's time to move on.
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"What do you do in case of a breach?"
A well-meaning provider might try to answer this question by promising that you won't have a breach with their service. However, a good managed IT provider knows that it's best to be prepared for the worst. Some might offer some type of "cyber insurance," while others will have a plan full of safety nets (like data encryption) and emergency protocols to help keep damage, loss, and stress to a minimum.
Are you looking for a secure, reliable, managed IT provider? Contact us today for all the help you need!
