Finding a friendly managed IT provider is one thing--finding a friendly, secure, and reliable managed IT provider is another. Here's how to make sure you end up with a tech partner who's always got your back!
Asking the Right Questions
Security is a huge must when it comes to managed IT, but the truth is that different providers have different approaches--if they have an approach at all. You might not even realize that your provider is security-clueless until it's too late.
So how can you tell a savvy, secure managed IT provider from a well-meaning but unhelpful one?
Simple: you ask the right questions!
"How do you handle security?"
This question helps make sure you get off on the right foot. It's quick and simple, but it will give you a good idea of whether a provider is dedicated, reliable, and security-savvy. If you get brushed off, then you know you're in the wrong place.
"Do you have live, 24/7 threat detection?"
Threat detection is like a loyal little "watchdog" for your company, constantly looking out for any red flags or potential issues. If a managed IT provider can't explain exactly how their live threat detection works and reassure you that it's active and reliable 24/7, then it's time to move on.
"What do you do in case of a breach?"
A well-meaning provider might try to answer this question by promising that you won't have a breach with their service. However, a good managed IT provider knows that it's best to be prepared for the worst. Some might offer some type of "cyber insurance," while others will have a plan full of safety nets (like data encryption) and emergency protocols to help keep damage, loss, and stress to a minimum.
Are you looking for a secure, reliable, managed IT provider? Contact us today for all the help you need!